Refund and cancellation policy
Last updated: 11 October 2026
SiteTab payments are not refundable. Your first group gets a free 7-day trial with no card, so you can try SiteTab before you pay.
- Cancel any time. Cancel a group's subscription through Whop, or email hello@sitetab.app and we'll help.
- Cancelling stops the next charge. The group keeps working until the end of the period you already paid for (1, 6 or 12 months).
- No partial refunds for unused time, unused groups or an early end to a project.
- Each group is separate. Cancelling one group doesn't affect your other groups.
- Your records stay in your account after a group stops, until you delete them or close your account.
- Charged by mistake? If you were charged twice or charged after cancelling, email hello@sitetab.app within 30 days and we'll put it right.
Nothing in this policy affects rights you have under the consumer law of your country.
SiteTab is operated by The Building Consultants, 109-E, Lake City Meadows, Lahore, Pakistan.